<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/344d0d49-169c-456a-aad9-0015ece6b9ff/Group_2865.png" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/344d0d49-169c-456a-aad9-0015ece6b9ff/Group_2865.png" width="40px" /> Alyks Sidekick Home

Distributing ASK

SSO & User Management

Data/Security

Rotera Admin App

ASK Releases

FAQs

Individual Installation

❓ Support

</aside>

<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/52ebc27c-c19e-468d-ba71-161b8efcb378/Group_3003.png" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/52ebc27c-c19e-468d-ba71-161b8efcb378/Group_3003.png" width="40px" /> Rotera Admin App

<aside> 💡 This section only applies to customers using the Alyks Sidekick and Alyks Assistants. For legacy Olive Helps “loops” users do not need to be added to the Alyks Admin Application.

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Setting Up A New User With Assistants

In order to set up a new user within Alyks, there are a few steps:

2.1 Submit a Help Desk Ticket

Based on your organizations procedures, you likely will need to submit a help desk ticket or contact your Alyks admin.

2.2 Admin Adds Assistant to User

  1. Login to the Rotera admin application: https://admin.alyks.rotera.ai/
  2. On the welcome page, select which group you would like to add a user to.
  3. You will automatically be brought to a page where it shows all of the existing users who have access to that group. To add a new user, select the “Add User to Assistant” button in the top right corner.

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  1. A window will popup and instruct you to select which user you would like to add to the assistant.

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  1. You can select an existing user in your organization from the list that displays in the popup, or you can click the “Add User” button in the top corner to create a new user.
  2. You will be instructed to enter the following information:
    1. Email Address (required)
    2. First Name (required)
    3. Last Name (required)
    4. Preferred Name (optional)
    5. Custom User ID (optional) - This is the ID that we will leverage for assistant usage reporting. No Personally Identifiable Information (PII) should be used in this ID. We generally recommend a number ID to make it easy for you to compare usage reports to user lists (e.g. User1_DepartmentName, User 2_DepartmentName, User3_DepartmentName, etc.).

https://lh6.googleusercontent.com/XC1mI9sUjWO4cPQdelJtqb0-WbZMJqGT-j3y3GawRgQO3uQ-sWK8vmeDxQNYbNPxnC60nxKteD_GaEO6vafQlXaUGefvhP7N6UKIBEh2kbVHpEf1YPxUcHuZQqguA-5qJt6zet9t8mTFaQXT5rdz0kM

  1. Once done, click either the “Submit and Add Another” or “Submit” button.

2.3 Instruct User to Download Alyks from Loop Library

  1. After steps 1-3 have been completed, instruct the user to launch Alyks Sidekick. Once launched, they should navigate to the “Library” by clicking on the menu item in the bottom right corner.
  2. A new window will open. The user should scroll through the Loop Library until they find Alyks or the loop that the user needs to download. Click the “Add” button next to Alyks.
  3. If using Alyks, it should now automatically populate in Alyks Sidekick. The user will see an application picker menu. Instruct them to select the assistant that they would like to use from the dropdown menu. </aside>